With 15 years in founding roles at community-led businesses, I help growing communities with their scaling challenges. I work with creators and teams on all aspects of community strategy, operations, content, onboarding, and growth. Helping teams at:
Services are offered on-demand by subscription in two forms:
I provide both strategic support and help with execution. Community work is expansive. While you want to focus on your members, you end up spending time on a litany of other stuff: from writing articles, publishing newsletters, and creating roundups to instrumenting analytics, crafting processes, automating workflows... The list goes on.
This is where I can help. Offload such tasks to me, so that you and your team can focus on what you do best: building amazing relationships with your community.
“Lots of people call themselves full stack but very few actually are. Gareth though, brings a full stack quality to any team.”
I also offer a guided strategy service where we partner to build your community with confidence. Through biweekly calls and ad-hoc feedback, we'll tackle your most pressing challenges together.
Whether they're big issues, like going from idea to launch, sparring on strategy, and integrating community into your GTM. Or huddling on day-to-day decisions about which experiments to try and metrics to track, or getting feedback on a job description.
To make working with me easy for busy teams and creators, I provide services on a monthly rolling-basis without scopes, quotes, or billable hours.
For Community Ops, you get a Notion board to tell me what you need done. Add as many requests as you'd like. I work through them one at a time, so prioritize what's most important.
As your needs change, you can pause or cancel at any time. Only have a temporary need? That's fine. Want to pick things up again in a couple of months? No problem. You're charged monthly, so changes go into effect at the end of each month.
I primarily work with creators as well as B2B and B2C tech companies, having worked in and with businesses in SaaS, developer tools, and consumer apps.
Many of the teams I work with have a big vision but need someone to help them make plans and get things done.
People choose to work with me because:
