Community Onboarding Audit

If your community onboarding is not where you want it to be, I can help.

This onboarding audit service goes over every touchpoint of your first-run community onboarding experience. The goal? To identify areas for improvement so you can successfully onboard more members.

With over 15 years in growth roles, and by studying hundreds of community onboarding processes, I've learned the essential elements, tips, and techniques that can help more new members become active contributors.

Here's what you get

The audit is designed to give you a fresh perspective on your onboarding, uncover blindspots, and save you the guesswork in creating a great onboarding experience.

✅ First-run Onboarding Review - I record a video review of your current onboarding flow (a digital download, not a VHS tape 😉). Typically, 20-30 mins in length, it includes in-depth recommendations via audio commentary. Elements reviewed include page copy, design, positioning, proof points, sign up forms, CTAs, and onboarding messaging. Check out these onboarding reviews for text-based examples.

✅ Fix-it List - Alongside the video review of your onboarding, I send a PDF list of the potential improvements to consider, ordered by impact and with workload estimated.

$ 349 USD

FAQs

How soon can this happen?

The turnaround time is typically within 2 weeks of order confirmation.

What do you need from me?

I just need links and access to all of the online properties that your onboarding process covers. I'll contact you within 48 hours of purchase to request these details.